Satcop India Pvt. Ltd. (“we”, “us”, “our”) values your privacy. This policy explains how we collect, use, process, and disclose your information when you use our website, mobile apps, or related services (together, the “Service”). By using the Service, you agree to the collection and use of information as outlined in this policy.
Personal Data: Information that can identify you (e.g., name, email, location).
Usage Data: Automatically collected data (e.g., IP address, device type, browsing activity).
Cookies: Small files stored on your device to identify sessions and store preferences.
We may collect the following:
Contact & Identity Information: Email, phone number, name, and possibly uploaded images/documents when required.
Usage Data: IP address, browser details, pages visited, duration, device information.
Location Data: With your consent, used for tracking services and features.
App-Specific Data: For citizen & waste apps, photos, QR scans, task completion info, complaint uploads, etc. satcop.liveGoogle PlayApple.
Cookies & Tracking Technologies: Including session, preference, security, and advertising cookies satcop.live.
We use collected data to:
Provide and improve services.
Authenticate users and personalize experience.
Enable app features (e.g. tracking, reporting, communication).
Provide customer support and notifications.
Monitor performance and enhance Service quality.
Address technical issues and secure the Service.
Communicate relevant offers or updates (with opt-out as applicable).
Fulfill legal obligations and contract requirements satcop.live.
We retain your data only as long as necessary to serve the above purposes or as required by law. Usage data may be retained for analytics or security.
Your information may be processed in India or other locations where our servers or service providers are located. We ensure your data remains protected during transfers satcop.live.
We may disclose your data to:
Comply with legal obligations or law enforcement requests.
Support business transactions (e.g. mergers, acquisitions).
Service providers and affiliates for business operations.
Protect rights, property, or safety.
With your explicit consent satcop.live.
We implement industry-standard safeguards—encryption, secure storage, access controls—to protect your data throughout its lifecycle satcop.live.
If applicable in your jurisdiction, you may:
Access, correct, or delete personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.
Lodge a complaint with a data protection authority.
We do not sell your personal data. You may still request disclosure or deletion under applicable law satcop.live.
We may use trusted third-party services for analytics, development (CI/CD), payment processing, hosting, support, etc. They are authorized to process data solely to operate and improve the Service satcop.live.
We rely on third-party payment processors for billing if applicable. Card details aren’t stored by us and are handled under PCI-DSS compliance satcop.live.
Our Service may link to external sites with separate privacy policies. We’re not responsible for their practices satcop.live
Our services are not for children under 18. We do not knowingly collect personal data from minors. If discovered, we delete such data promptly upon notification satcop.live
We may update this policy over time. Updates take effect upon posting the revised policy and updating the effective date. We’ll notify you via email or prominent notice as required satcop.live.